Welcome to CoreMems. These Terms of Service ("Terms") are a legal agreement between you and Keepsake Studios LLC, a New Hampshire limited liability company that operates CoreMems ("CoreMems," "we," "us," or "our").
By creating an account or using the CoreMems mobile application (the "App") or our website at mycoremems.com (the "Site"), you agree to these Terms. If you don't agree, please don't use the service.
We've tried to write these Terms in plain language. We're a small, independent product made for parents — we want you to actually understand what you're agreeing to.
You must be at least 18 years old to create an account and use CoreMems. By using the service, you represent that you are 18 or older and have the legal capacity to enter into this agreement.
If you are using CoreMems on behalf of an organization, you represent that you are authorized to bind that organization to these Terms.
To use CoreMems, you'll create an account using your email and a password, or by signing in with Apple.
You can delete your account at any time from the Profile screen inside the App. See our Privacy Policy for details on what happens to your data when you delete your account.
CoreMems exists to help you capture and preserve your memories. Anything you record, write, or upload into the App — voice recordings, photos, text notes, tags, and dates — is your content.
You retain all rights to your content. We don't claim ownership of your memories.
To make the App work, you give us a limited, non-exclusive, royalty-free license to store, process, transmit, and display your content back to you. This license exists only so we can provide the service to you. It ends when you delete the content or your account.
We do not use your content to train AI models, ours or any third party's. We do not share your content with advertisers, data brokers, or any other third parties beyond the service providers described in our Privacy Policy.
By uploading content to CoreMems, you represent that:
CoreMems is a private memory journal. You agree not to use the App to:
We may suspend or terminate accounts that violate these rules.
Your memories are private to you. We do not browse user content. In rare cases — for example, if you contact support with a specific question, or if we need to investigate a technical bug — we may need to view individual memories. We treat this access seriously and use it only for the purpose at hand. See our Privacy Policy for details.
CoreMems lets you record voice notes, capture photos, write text notes, and organize them by date as a private timeline of memories. The free tier of the service includes a limited number of total memories (currently four). Beyond the free tier, paid subscriptions are required to continue adding memories.
CoreMems is an actively developed product. We may add, change, or remove features. We will try to communicate meaningful changes in advance, but we reserve the right to modify the service at any time. If a change materially reduces the functionality you've paid for, we will offer a prorated refund or other reasonable accommodation.
We work hard to keep CoreMems available, but we don't guarantee uninterrupted access. The service may be unavailable from time to time for maintenance, updates, or reasons outside our control.
CoreMems offers paid subscriptions that unlock additional memory capacity and features. Current pricing and subscription options are shown in the App at the time of purchase.
Subscriptions are sold and billed through Apple's App Store. By purchasing a subscription:
We may from time to time offer free trials or introductory pricing. If you start a free trial, your subscription will automatically convert to a paid subscription at the end of the trial unless you cancel before the trial ends. Any unused portion of a free trial is forfeited when you purchase a subscription.
All purchases are processed through Apple. Refund requests are handled by Apple according to their refund policies. You can request a refund through your Apple ID account at https://reportaproblem.apple.com.
We are not able to issue refunds directly for purchases made through the App Store.
We may change subscription prices from time to time. When we do, we will notify you in advance. Price changes will not affect a subscription period you have already paid for; they will apply to the next renewal. If you don't agree to a price change, you can cancel before the next renewal.
The CoreMems name, logo, the App, the Site, and all related design, software, and content (other than your content) are owned by Keepsake Studios LLC and are protected by copyright, trademark, and other intellectual property laws.
We grant you a personal, non-transferable, non-exclusive, revocable license to use the App for your own personal, non-commercial use, subject to these Terms.
If you send us feedback, suggestions, or ideas about CoreMems, we may use them without any obligation to you. We appreciate the input, but please don't send us anything you consider confidential or that you want to keep ownership of.
You can stop using CoreMems and delete your account at any time. See Section 2.
We may suspend or terminate your account if:
Where reasonably possible, we will give you advance notice and a chance to export your data before termination.
Sections 3 (Your content — license grant ends, but your warranties survive), 6 (Intellectual property), 8 (Disclaimers), 9 (Limitation of liability), 10 (Indemnification), 12 (Governing law and disputes), and 13 (General) survive termination of these Terms.
CoreMems is provided "as is" and "as available." We make no warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, or that the service will be uninterrupted, error-free, secure, or free of viruses.
Your memories are precious. Please keep your own backups of anything irreplaceable. While we take reasonable measures to protect your data, no online service can guarantee perfect data preservation. We strongly recommend that you periodically save copies of important photos and recordings outside of CoreMems.
The transcripts we generate from your voice recordings are produced by a third-party AI service (currently OpenAI's Whisper). Transcripts may contain errors. We do not warrant the accuracy of any transcript.
To the maximum extent permitted by law, Keepsake Studios LLC and its owners, employees, and contractors will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including but not limited to lost profits, lost data, loss of memories, loss of goodwill, or any other intangible loss, arising out of or related to your use of CoreMems — whether based in contract, tort, statute, or any other legal theory, and whether or not we have been advised of the possibility of such damages.
In any event, our total liability arising out of or related to these Terms or your use of the service will not exceed the greater of (a) the amount you have paid us in the 12 months preceding the claim, or (b) one hundred US dollars ($100).
Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the limitations above may not apply to you. In those jurisdictions, our liability is limited to the maximum extent permitted by law.
You agree to indemnify, defend, and hold harmless Keepsake Studios LLC and its owners, employees, and contractors from any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of:
CoreMems is operated by a small, independent company. If we ever stop offering the service, we will:
We can't guarantee CoreMems will exist forever, but we want to do right by you if it ever ends.
These Terms are governed by the laws of the State of New Hampshire, United States, without regard to its conflict-of-laws principles.
You and Keepsake Studios LLC agree that any dispute, claim, or controversy arising out of or relating to these Terms or your use of CoreMems will be resolved as follows:
Nothing in this section prevents either party from seeking injunctive or equitable relief to protect intellectual property rights.
For any question about these Terms: